Q: What do you do to prevent the spread of COVID-19?

A: We take several steps to prevent the spread of COVID-19. For instance, we follow Covid-19 guidelines and conduct checks to ensure the safety of our carers and residents. We also encourage our staff and residents to:

• Stay home if they are sick
• promote hand washing and use of hand sanitizer
• Practice physical distancing
• Regularly clean and disinfect surfaces and common areas

Q: What steps do you take if someone tests positive for COVID-19?

A: If someone in our supported living facilities tests positive for COVID-19, we follow guidance from local health authorities and the home’s management. This may include isolating the affected individual, increasing cleaning and disinfection efforts, and testing other residents and staff members.

Q: Can residents get vaccinated against COVID-19?

A: Yes, we ensure everyone that is eligible to receive the jab can access it. It is recommended that all eligible individuals receive the vaccine to protect themselves and others from the virus.

Q: How do you ensure you are informed about the latest COVID-19 guidance and recommendations?

A: We stay informed about the latest COVID-19 guidance and recommendations by regularly checking local health authority websites, as well as national and international public health organizations such as the World Health Organization (WHO). We do this to ensure the safety and well-being of our carers and clients.

Q: Do you allow residents to leave the supported living care facility to visit friends and family?

A: Residents may be able to leave our facilities to visit friends and family, depending on local guidelines and the prevalence of the virus in the community. However, it is important to weigh the risks and benefits of such visits and to take appropriate precautions such as wearing masks and practicing physical distancing.